Privacy Policy
Last updated June 24, 2026
This Privacy Policy explains how Mosaic Processing (“Mosaic,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website or submit an application through it. By using this site, you agree to the practices described below.
Who we are
Mosaic Processing is a payment processing consulting and merchant services provider located at 5500 Pearl St, Suite 250, Rosemont, IL 60018, United States. For privacy questions, contact us at webform@mosaicprocessing.net.
Information we collect
Information you provide to us
When you complete our application or contact form, we collect the information you enter, which may include:
- Your name
- Your email address
- Your business type
- Your approximate monthly processing volume
- Any details you include in the free-text message field (for example, your current processor, gateway, fees, chargebacks, refund needs, or equipment)
Information collected automatically
Like most websites, our hosting platform automatically logs basic technical information when you visit, such as your IP address, browser type, device information, referring pages, and the dates and times of your visits. This information helps us keep the site secure and understand general usage.
Cookies and similar technologies
Our website runs on WordPress, which may set functional cookies needed for the site to operate. Pages that embed third-party content (such as LinkedIn posts on our Blog) may set their own cookies, and our web fonts are served by Google Fonts, which may receive your IP address as part of delivering those fonts. You can control cookies through your browser settings.
How we use your information
- To respond to your application or inquiry and prepare a processing review or proposal
- To contact you about your request by email or phone
- To operate, maintain, secure, and improve our website
- To comply with legal obligations and prevent fraud or abuse
How we share your information
We do not sell your personal information. We share it only as needed to provide our services:
- Payment processors and underwriting partners — when you ask us to review your processing or apply on your behalf, we share the details you provide with the processors and partners required to fulfill that request. Approval is subject to their underwriting.
- Service providers — companies that help us run the site and communicate with you, including our website host (WordPress) and our email delivery service (FluentSMTP). Form submissions are delivered by email to our team.
- Legal and safety — when required by law, regulation, legal process, or to protect the rights, property, or safety of Mosaic, our customers, or others.
Third-party services
Our site relies on third-party services that may process limited data under their own privacy policies, including WordPress (hosting and content management), FluentSMTP (outgoing email delivery), Google Fonts (web font delivery), and LinkedIn (embedded posts and our company page link). We encourage you to review the privacy policies of any third-party service you interact with.
Data retention
We keep the information you submit for as long as needed to respond to your request, provide our services, and meet legal, accounting, or reporting requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Your choices and rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to opt out of certain uses, or to ask how your information is handled. To make a request, email us at webform@mosaicprocessing.net. You can also unsubscribe from our emails at any time using the link in the message or by contacting us. We will respond consistent with applicable law.
Security
We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
California privacy rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you specific rights regarding your personal information.
Categories we collect
In the past 12 months, we may have collected the following categories of personal information: identifiers (such as your name and email address), commercial information (such as your business type and processing volume), internet or network activity (such as IP address and site usage), and any information you choose to include in your message to us.
How we use and disclose it
We use these categories for the business purposes described in this policy and disclose them to the service providers and processing partners needed to respond to your request.
We do not sell your personal information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We have not done so in the preceding 12 months.
Your California rights
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right not to receive discriminatory treatment for exercising these rights
To exercise any of these rights, email us at webform@mosaicprocessing.net. We may need to verify your identity before responding, and you may use an authorized agent to submit a request on your behalf.
International visitors
We are based in the United States, and your information is processed here. If you access the Site from outside the United States — including the European Economic Area or the United Kingdom — you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. Where laws such as the GDPR apply, we process personal information on the basis of your consent, our legitimate interest in operating and growing our business, or to take steps at your request before entering into an agreement. You may have the right to access, correct, erase, restrict, or object to our processing, and to lodge a complaint with your local data protection authority.
Marketing communications
If you contact us or submit an application, we may send you emails related to your inquiry and, where permitted, occasional updates about our services. You can opt out of marketing emails at any time using the unsubscribe link in any message or by emailing webform@mosaicprocessing.net. Opting out of marketing does not stop transactional messages needed to respond to your request.
Children’s privacy
Our website is intended for business owners and is not directed to children under 16. We do not knowingly collect personal information from children, and we do not sell or share the personal information of consumers we know to be under 16. If you believe a child has provided us with information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.
Contact us
Questions about this policy or your information? Email webform@mosaicprocessing.net or write to us at Mosaic Processing, 5500 Pearl St, Suite 250, Rosemont, IL 60018, United States.